CANCELLATION  POLICY

1. An order can be cancelled before the shipment of the order starts, once the order is shipped your order is not eligible for cancellation.

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2. How to cancel your order that has not been shipped?

STEPS –

– Access the “Manage Orders” section, and go to “View Your Orders”.

– You can browse through the orders manually or use the advanced search options provided to find a specific order.

– Click on “Cancel Order.”

– A “Cancel Order” page will pop up automatically. Choose the “Reason for Cancellation” from the menu provided, and then hit Submit.

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3. If the buyer places an order and cancels it before the seller could mark it RTD or Ready to Deliver, and where the full amount has already been paid by the buyer, the full amount after deducting the payment gateway charges is refunded to the buyer. Even the tax is automatically reversed. The same principle applies when the order is in RTO or Return to Origin.

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IMPORTANT NOTE-

It is important to note while the Company makes best efforts to ensure that returns, refunds and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal and contractual obligations. Return, refunds or cancellations may also vary from brand to brand or seller to seller, in which case each such good sold thereunder will have specific guidelines which will determine the terms and conditions related to return, refunds or cancellations (the “Guidelines”). In each such case, the Guidelines shall prevail over this Policy and it is important for you to acquaint yourself with the applicable Guidelines while making a purchase on the Website.